Shipping policy

At ojug.us, we are thrilled to ship our collections to fans around the world. Please review our shipping policy before placing your order.

Shipping Area
We ship to most countries worldwide, including the United States and other international regions. If your country is not shown at checkout, please contact us at support@ojug.us, and we will be happy to assist you.

Processing Time (Handling Time)
Order Cut-off Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).

Handling Time: Orders are typically processed within 1 - 2 business days (Monday to Friday).

Note: If you place an order after the cut-off time, processing will begin on the next business day.

Delivery Time (Transit Time)
We strive to get your products to you as quickly as possible:

Standard Transit Time: 4 - 6 5 - 8 business days (Monday to Friday).

Delivery time may vary slightly depending on your specific destination and local customs clearance.

Shipping Costs
Shipping costs are calculated at checkout based on your location and package weight. We are committed to providing the most affordable and reliable shipping options available.

Customs and Import Taxes
International orders may be subject to local government customs duties, import taxes, and other fees. These costs are the buyer's responsibility and are not included in our product prices or shipping fees.

Tracking
All orders include a tracking number. You will receive a shipping confirmation email with tracking details as soon as your order has been handed over to the carrier.

Undeliverable Packages
If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Please note that additional shipping costs may apply for redelivery.

Contact Us
For any questions regarding your shipment or to inquire about specific shipping costs, please feel free to reach Email out:support@ojug.us